Desi, the Child Maid

It wrecks me to read this article: Maid threw baby down and smothered her

The maid was only 16 when she was employed by this family as a maid. There are at least 4 family members in this flat. Father, Mother, 2 year old and a baby. It is not clear whether the Grandmother also stays with the family.

So on top doing the chores generated by this family of at least 4, this 16 year old maid is left alone during the day to take care of a baby and a 2 year old.

Even if Desi was indeed 25 years old, it's still too much work for a single person. I know of mothers who cannot cope in such situations and in turn take it out on their own kids and husbands. What is Desi to do when she realises that she cannot cope?
In such a situation, would Desi be allowed to cut corners and do less for some chores? If you notice, the grandmother said Desi was lazy.

If the charges against her are that Desi has ill-treated the kids, then may I ask who is being charged for ill-treating Desi?
At 16 years old, Desi is a child too.

This sucks to the core.
This is a tragedy created by the apathy of the government (namely Ministry of Manpower), the maid agency and the maid employers.

The task of ensuring good care of the kids is that of the parents only. It cannot be simply delegated to a poorly trained stranger. It's too convenient to simply blame the maid and put her in jail for the mess these people, with more information, education, power, but also apathy, have created.