What's been airing in Singapore is the US version of this show.
The formula is as such:
- Top Guy surprises his management team that he's going undercover for the next week.
- Top Guys disguises himself as Joe the former construction guy/ property agent/ heavy machinery operator etc, then proceeds to stay in a cheap motel.
- Top Guy tries out a job in about 4 to 5 parts of his organisation (usually frontline and/or blue collar positions). The staff is told that the crew is following him around as they are filming someone trying to secure a job.
- In these 4 to 5 stops, Top Guy will find a standard distribution of stories (see table below)
- After all stops, Top Guy will summon these 4 to 5 people to his office for the great reveal and follow up.
| Freq | Encounter | Example | Follow-Up |
| 2 | Great work attitude with sob story | Kidney failure, Heart attack, Comes from uber poor/immigrant background | Give cash, set up fund, send on all-expenses paid holiday |
| 1 | Great work attitude with creative streak | Likes to draw, cook on the side | Sent on attachment to another department. E.g. If you like to cook, sent to food development department |
| 1 | Normal worker | He is featured for the 'funny' comments he makes as he watches the Top Guy screw up in the tasks. | - |
| 1 | Bad worker | Usually a lousy supervisor | Admonished on national TV, then encouraged to work together as a team. |
- Top Guy will also encounter some kind of Standard Operating Procedure (SOP) that is not working well. He will then step outside and call his COO on his mobile phone to fix it pronto.
- Lastly, Top Guy gets his staff together to announce what he has been doing undercover, openly commends the above-mentioned examples, and ends off the feel good session with lots of smiles, hugs and fist-bumps.
Because of the standard format of the series, I am inclined to believe that these individual stories had been handpicked before the show. However, it is unlikely that the individual workers had been briefed before filming as their reactions were genuine.
Some friends are fans of this series and imagine for it to be carried out in Singapore. I think if a CEO manages to go undercover in his company in Singapore, he must be very disconnected from his people.
Unlike the US, Singapore is a tiny county in terms of land and population. Any self-respecting CEO can visit and ought to have visited his production line and outlets anytime and many times.
But hey... What's common sense is usually taken for granted and not carried out. So, this may just work in Singapore after all.
Imagine the Tau Geh of a ship-repair company joining the foreign workers to wash and solder the docked ship while being suspended 20m off the ground. Realises how hot and dangerous the job is.
Or the Tau Geh of the foodcourt joining the PRCs to wash the plastic bowls, make mee pok, and catch mice. Realises how dirty his foodcourt really is and forbids his children to eat in them henceforth.
Or the Tau Geh of SBS attempting to drive a bus for the day. Mounts kerb, kena verbally-abused by some grouchy old lady who cannot get on the bus, tries to ask people to move to the back of the bus, handle a molest situation onboard etc.
Or Tau Geh of security guard company guarding a bank branch, attempting crowd control for a public event, sitting in the guard post for a day etc. Realises how boring the job is.
Or Tau Geh of petrol company working in a petrol station for a day. Pumping petrol, stocking the drinks shelf, washing, drying and vacuuming cars etc. I've tried the first 2 just after JC, and I fell ill afterwards. Tough working conditions.
What can the CEOs do for the staff he meets afterwards?
Give NTUC vouchers to the poor.
Make the good performers do more.
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